Prudential — Fixing Dad

Patient living with diabetes, documentary portrait
Diabetes Prudential

Turning one patient journey into a campaign that reached millions of people without any media investment

A sponsored documentary that aired on BBC TV and iPlayer, using one family's journey with diabetes and cancer to drive policy engagement and reach millions — without any media investment.

After an initial campaign to raise support and funding for a family's journey to tackle a father's diabetes and cancer diagnosis, we created a framework that enabled authentic, brand-sponsored content to secure broadcast as a feature documentary on the UK's leading public broadcaster, the BBC — a platform for driving policy change and huge exposure without any media investment.

Fixing Dad led to follow-up TV content for its main sponsor, Prudential, and generated huge free PR coverage across leading TV news and lifestyle shows in multiple markets, alongside extensive public sharing across social media.

Achieved millions of viewers for sponsored content via BBC TV and BBC iPlayer, with huge media coverage and free/earned media exposure — without any need for media investment.

Created a highly effective collaboration framework that helped engage NHS and policy leaders, inspired and activated patients and stakeholders to start their own journeys, and provided a replicable framework for engagement and activation of patients and stakeholders nationally and internationally.